Customer Support

HOW MAY WE HELP YOU?

I forgot my username and password

  • If you are trying to access any of our online training you can quickly retrieve your password by going to your membership login page and clicking "Forgot Password"

    Please ensure you are using the same email address that you used when purchasing the program.

    If that doesn't do it, we're always here to help!

I did not receive a welcome message with product access

  • If you have ordered multiple programs from us, the training portal will not send a login email on your second purchase. You can easily retrieve your password by clicking "forgot password" on the login page.

    If this is your first purchase and you've checked the email that you used to purchase, please submit a request below and we'll help ASAP!

I´d like to cancel a paid membership or service

I´d like to apply for a refund request

I am reporting a bug

Other question or request

[email protected]

(585)558-1792